Frontier hosted a debate this week at the MoneyLive Spring conference in Madrid. Participants from across Europe and the banking industry got the chance to discuss what banks, big tech, fintechs and regulators can do to make a success of Open Banking. Frontier opened the debate with some new findings on customers’ perceptions and feelings toward banks and big tech when it comes to trust and ease of using their services.
Discussion concluded with some key take-aways for what each group needs to focus on. These conclusions and Frontier’s findings can be downloaded below.
Frontier regularly advises clients across Europe on behavioural economics in the financial services and retail markets, focusing on banking regulation and commercial strategy.
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